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Shipping Policy

At Allure Beauty Bar, we carefully prepare and package each order to ensure your skincare products arrive safely.

ORDER PROCESSING

  • All orders are processed within 2–4 business days after your order confirmation email is received, excluding weekends and holidays.

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

ESTIMATED DELIVERY TIMES

  • Standard shipping usually takes approximately 5–10 business days, depending on your location and the shipping carrier.

  • Please note that delivery times are estimates and may vary due to weather, holidays, carrier delays, or other circumstances outside of our control.

SHIPPING AREA

We currently ship within Canada only. At this time, we do not offer international shipping.

SHIPPING RATES

  • For orders under $300 before tax, a flat rate shipping fee of $20 will apply at checkout.

  • Complimentary standard shipping is available on orders over $300 before tax.

  • Local pickup in Burnaby is available by appointment only.

  • Shipping fees are non-refundable once an order has been shipped.

SHIPPING CARRIERS

Orders are shipped using a trusted Canadian shipping carrier. The shipping method may vary depending on the destination, package size, and carrier availability.

LOCAL PICKUP

  • Local pickup is available in Burnaby by appointment only.

  • Once your order is ready, you will be contacted with pickup instructions. Please do not visit the studio without a confirmed time, as Allure Beauty Bar operates by appointment only.

ORDER TRACKING

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking link provided to follow your package.

INCORRECT SHIPPING ADDRESS

  • Allure Beauty Bar is not responsible for packages delivered to an incorrect address provided by the customer at checkout. Please make sure your shipping information is accurate before placing your order.

  • Once an order has been processed or shipped, we may not be able to modify the shipping address.

P.O. BOXES AND RESTRICTED ADDRESSES

  • Some P.O. boxes or restricted addresses may not be eligible for delivery depending on the shipping carrier.

  • If there is an issue with your shipping address, we will contact you before your order is shipped.

LOST OR DAMAGED PACKAGES

If package is lost or arrives damaged, please contact within 7 days of the delivery date. We will do our best to assist and work with the shipping carrier when possible.

QUESTIONS?

If you have any questions about your order or shipment, please contact us before placing your order.

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